Video Conferencing Statistics 2026

Telephone or video calls were used by 76% of individuals in the EU, while 67% reported participating in social networks.

In 2025, nearly a third of Coloradans (32.6%) had an appointment with a doctor, nurse, or other health professional by video or phone

Most Coloradans who used telemedicine (70.8%) connected to their appointment through video, either via a health care provider portal or public video app.

The use of telemedicine for mental health care grew from 17 .7% in 2021 to 29.8% in 2025 for those who had a telemedicine visit (see Figure 2).

Among all adults aged 18 and over, 37.0% used telemedicine in the past 12 months ( Figure 1 ).

Among Medicare beneficiaries who had a telehealth visit, a majority (56%) report accessing care using a telephone only, while a smaller share had a telehealth visit via video (28%) or both video and telephone (16%).

A large majority of Americans (81%) also say they talked with others via video calls at some point since the pandemic’s onset.

When it comes to Teams, usage continues to grow, with more than 320 million monthly active users making Teams the place to work across chat, collaboration, meetings, and calling.

And Teams Phone continues to be the market leader in cloud calling, now with over 20 million PSTN users, up nearly 30% year-over-year.

Teams Premium has surpassed 3 million seats, up nearly 400% year-over-year, as organizations like dentsu, Eli Lilly, and Ford chose it for advanced features like end-to-end encryption and real-time translation.

Nearly 75% of our Teams Enterprise customers now buy Premium, Phone, or Rooms.

The average worker receives 153 Teams messages per weekday.

Our revenue was $4,868.8 million, $4,665.4 million, and $4,527.2 million for the fiscal years ended January 31, 2026, 2025, and 2024, respectively, representing year-over-year growth of 4.4% and 3.1%, respectively.

Revenue: Total revenue for the second quarter was $1,277.2 million, up 4.9% year over year.

Second quarter Enterprise revenue of $787.5 million, up 7.8% year over year

Revenue from Enterprise customers represented 60.3%, 59.0% and 57.9% of total revenue for the fiscal years ended January 31, 2026, 2025, and 2024, respectively.

The number of customers contributing more than $100,000 in trailing 12 months revenue was 4,625, up 8.2% from the same quarter last fiscal year.

As of January 31, 2026, 2025, and 2024, we had 4,468, 4,088, and 3,810 customers, respectively, that contributed more than $100,000 of trailing 12 months revenue, demonstrating our penetration of larger organizations, including enterprises.

The trailing 12-month net dollar expansion rate for Enterprise customers was 99%, up from 98% as of the same quarter last fiscal year.

Online average monthly churn was 2.9%, consistent with the same quarter last fiscal year.

Our architecture can support up to 1,000 video participants in a single meeting.

Zoom’s platform prioritizes security and privacy, with 20 co-located data centers globally as of January 31, 2026 and robust encryption options.

As of August 2026, 54% of U.S. employees work in a hybrid arrangement, 25% work exclusively remote and 21% work on-site.

When asked in November 2025 what their preferred work location would be, 61% of remote-capable employees prefer hybrid, 33% exclusively remote and said 6% said on-site work.

In 2025, 35 percent of employed people did some or all of their work at home on days they worked, and 70 percent of employed people did some or all of their work at their workplace, the U.S. Bureau of Labor Statistics reported today.

Employed women (38 percent) were more likely to work at home than employed men (31 percent).

Fifty-one percent of employed people with a bachelor's degree or higher performed some work at home on days worked, compared with 19 percent of those with a high school diploma and no college.

In the week before the survey, 39 percent of workers said they worked from home at least some of the time, similar to 2024.

Twenty-three percent of workers with at least a bachelor's degree worked entirely from home compared with 10 percent of those with a high school degree or less ( figure 10 ).

The majority report going in 3 days (39%) or 4 days (34%) a week — both up from 2024.

Almost half (40%) of workers would start job hunting, 22% would expect a raise to make up for the lost flexibility, and 5% would flat out quit.

Roughly three years after the COVID-19 pandemic upended U.S. workplaces, about a third (35%) of workers with jobs that can be done remotely are working from home all of the time, according to a new Pew Research Center survey.

11 November 2024 More than a quarter of working adults in Great Britain (28%) were hybrid working in the autumn of 2024.

Workers with a degree or equivalent qualification were 10 times more likely to hybrid work than those with no qualifications (42% compared with 4% respectively).

57% of meetings are ad hoc calls without a calendar invite—and 1 in 10 scheduled meetings are booked at the last minute.

Our telemetry data shows that meetings after 8 pm are up 16% year over year, with global and flexible teams accounting for much of the increase.

Nearly a third of meetings now span multiple time zones—up 35% since 2021.

Half ( 50% ) of all meetings take place between 9–11 am and 1–3 pm—precisely when, as research shows , many people have a natural productivity spike in their day, due to their circadian rhythms.

And in the final 10 minutes before a meeting, PowerPoint edits spike 122% —the digital equivalent of cramming before an exam.

Expectations around meeting times are shifting — 70% of employees say 8:00 AM or anything before is too early, while 82% prefer meetings to end by 4:00 PM.

Over 1 in 2 workers (51%) would be interested in having an AI avatar replace them in a meeting.

80% of employees use or have experimented with AI in their work.

69% of managers believe that working hybrid/remotely has made their team more productive.

Zoom fatigue ” was widely speculated to be a problem in the pandemic, and some Americans report related experiences in the new survey: 40% of those who have ever talked with others via video calls since the beginning of the pandemic say they have felt worn out or fatigued often or sometimes by the time they spend on them.

They found that overall, one in seven women – 13.8 percent – compared with one in 20 men – 5.5 percent – reported feeling “very” to “extremely” fatigued after Zoom calls.