Mobile Commerce Statistics 2026

Mobile shopping hit a new milestone, with the majority of online transactions (56.4%) taking place through a smartphone this season (up from 54.5% in 2024)

Mobile shopping was highest on Christmas Day (Dec. 25), driving 66.5% of online sales (vs. 65% in 2024), followed by Thanksgiving Day (Nov. 27) at 61.6% mobile share (vs. 59.3% in 2024).

57.5% of online sales came through a mobile device on Cyber Monday (vs. desktop), representing $8.2 billion in spend (up 8.0% YoY).

Usage of the flexible payment method hit an all-time high on Cyber Monday, driving $1.03 billion in online spend ( up 4.2% YoY ), as consumers looked for greater flexibility in managing their holiday budgets.

A record 63% of online spend is set to come through mobile devices (up from 61.6% in 2025), outpacing the full season where mobile will account for 57.4% of overall spend (up from 56.4% in 2025).

Smartphones are the device of choice for consumers leveraging this flexible payment method, driving the vast majority (82.2%) of BNPL purchases this season.

This season, 38.8% of returns happened on a mobile device (vs. desktop), while 56.4% of overall online spend was driven by mobile.

E-commerce sales in the second quarter of 2026 accounted for 17.1 percent of total sales.

The Census Bureau of the Department of Commerce announced today that the estimate of U.S. retail e-commerce sales for the second quarter of 2026, adjusted for seasonal variation, but not for price changes, was $340.2 billion, an increase of 3.8 percent (±0.4 percent) from the first quarter of 2026.

The second quarter 2026 e-commerce estimate increased 12.2 percent (±0.9 percent) from the second quarter of 2025 while total retail sales increased 6.7 percent (±0.5 percent) in the same period.

Mobile devices were used to connect to the internet by almost 9 out of 10 EU users in 2025.

The connection through a laptop followed with 56%, while 31% of individuals connected via a desktop computer and a tablet, respectively, in 2025.

84% of adults in LMICs own a mobile phone and 3 billion have smartphones.

79% of adults globally now have an account.

Since 2023, however, the number of payments made in person and remotely have remained consistent, with an average of 17 payments made remotely (37%) and 30 in person (63%).

The percentage of online buyers increased from 62% in 2015 to 78% in 2025

Around 45.9 million people, or 80% of UK adults, bought goods or services online in 2025, with usage highest among working-age adults and higher-income groups.

The share of payments made with mobile devices [ 19 ] remained quite low (6%) but has almost doubled compared with 2022.

In terms of value, the share of card payments in 2024 was 1 percentage point lower than in 2022, while the share of payments made with mobile devices increased from 4% to 7%.

Nevertheless, cash was still the most frequently used payment method in physical locations: more than half (52%) of POS payments in the euro area were carried out using cash in 2024.

The youngest age group used mobile payments in 10% of their POS transactions, while the corresponding share for the oldest age group was 3%.

The breakdown by payment instrument (Chart 10) shows that 48% of online payments were made by card, followed by e-payment solutions (29%).

E-payment solutions were by far the most frequent way to pay for online purchases in the Netherlands (76%). They also accounted for a large share of all online payment methods in Germany (46%) and Portugal (33%).

In 2024, 75% (80% [ 2 ] ) of day-to-day payments were made at the POS and 4% (4%) were person-to-person (P2P) payments, while 21% (17%) of consumers’ day-to-day payments were made online.

Cards and mobile apps were used for 33%, credit transfers for 9% and instant payments for 6% of P2P transactions.

In 2025, approximately 37.6 million consumers, more than six in ten in the adult population, were registered to use at least one mobile wallet service and 58% used mobile payments to purchase goods or services at least once a month.

58% of UK adults now use mobile contactless payments regularly

Total payment volume (“TPV”) increased 6% to $487.1 billion; 7% FXN.

Active accounts increased 0.6% to 440 million.

Payment transactions increased 7% to 6.8 billion.

Cash App reached 60 million monthly transacting actives in September with Neighborhoods playing a key role in actives growth this quarter.

In the third quarter, we continued to focus our building and partnership efforts on better serving modern earners, the estimated 70% of Cash App monthly transacting actives who earn income through a combination of freelancing, content creation, and hourly or gig work.

As of September, 28 million monthly transacting actives used Cash App Card, which means 32 million did not.

GMV reached $36.6 billion (+18% YoY), revenue $1.042 billion (+27% YoY), transaction margin dollars $446 million (+42% YoY), and adjusted operating income $91 million (+214% YoY).

Active consumers: 120 million (+8% YoY)

Mobile money services processed over $2 trillion in 2025, a fifth more than the year before.

2.3 bn registered mobile money accounts

593 m active 30-day accounts

The global 30-day activity rate gained around half a percentage point to 25.7% in 2025, the highest it has been since 2021.

Between 2016 and 2025, the global 90-day activity rate rose by 5.1 percentage points.

Merchant payments grew by almost half to $155 billion in 2025.

The number of countries with a low or very low Mobile Money Prevalence Index ranking declined from 50 in 2024 to 42 in 2025.

Total Orders increased 28% year-over-year (Y/Y) to 993 million.

Marketplace GOV increased 36% Y/Y to $33.9 billion.

More than half of U.S. adults (54%) have already used AI for at least one shopping task, up from 47% last year.

Shoppers are most comfortable handing AI the practical tasks: comparing prices (61%), checking availability (59%), finding discounts (57%) and suggesting gift ideas (54%).

More than eight in 10 young consumers are open to AI assistance, and 73% would let it suggest gift ideas

The Visa Trust Index found that 61% of consumers trust Visa to secure an AI-powered payment — rising to 68% among 18–34-year-olds and 71% among frequent AI users.

According to Shopify’s 2026 Global Holiday Retail Report , 65% of shoppers say they'll use AI for at least one shopping task this season.

Our merchants just made history, generating a record $14.6 billion in sales * over Black Friday Cyber Monday (BFCM) weekend, up 27 % from last year, 24% on a constant currency basis.