Software & SaaS · ranking
9 Best Telehealth Platforms for Providers of 2026
Statlyst data desk · updated November 11, 2026 · next review December 26, 2026
Doxy.me is the best telehealth platform for providers in 2026: more than 1.8 million care providers use it, a free version exists and Premium costs $29 per user per month billed annually. SimplePractice suits therapists who want video inside their EHR from $49 a month, and VSee is the best free start for solo providers, with Plus at $29 per provider. Spruce Health is the cheapest paid option at $24 per user per month, and hospitals should look at Zoom for Healthcare or Amwell; prices were checked as of November 2026.
Market data
- 76%76% of people aged 16 to 74 in the EU made telephone or video calls over the internet in 2025.Eurostat · 2025
- 32.6%In Colorado, 32.6% of residents who sought health care in the past year had an appointment by video or phone in 2025, down slightly from 37.3% in 2021, according to the Colorado Health Access Survey.Colorado Health Institute · 2025
- $4,868.8 millionZoom's revenue was $4,868.8 million in the fiscal year to January 2026, up 4.4% from the year before.Zoom Communications · 2026
- 4,625Zoom had 4,625 customers contributing more than $100,000 in trailing 12-month revenue at the end of July 2026, up 8.2% year over year.Zoom Communications · 2026
- 23.40%23.4% of US adults experienced any mental illness in the past year in 2024, more than 60 million people, according to Mental Health America's analysis of federal survey data.Mental Health America · 2024
| # | Product | Features (35%) | Adoption and reviews (35%) | Value (30%) | Overall | Users or customers | From |
|---|---|---|---|---|---|---|---|
| 1 | Doxy.me | 8.4 | 9.6 | 9.6 | 9.2 | 1.8M (2026) | $29 |
| 2 | SimplePractice | 9.2 | 9.2 | 8.0 | 8.8 | 250k (2025) | $49 |
| 3 | Jane | 8.8 | 9.0 | 7.8 | 8.6 | 250K+ (2026) | $59 |
| 4 | VSee | 8.8 | 8.0 | 9.2 | 8.6 | 2000+ (2026) | $29 |
| 5 | Healthie | 8.8 | 8.2 | 8.4 | 8.5 | 40,000 (2026) | $45 |
| 6 | Zoom for Healthcare | 8.8 | 9.4 | 6.8 | 8.4 | 186,000 (2025) | Check price |
| 7 | Spruce Health | 8.0 | 8.4 | 8.6 | 8.3 | 50,000+ (2026) | $24 |
| 8 | Amwell | 8.6 | 8.6 | 6.0 | 7.8 | 2,000 (2026) | Check price |
| 9 | CharmHealth | 8.2 | 6.5 | 9.0 | 7.8 | n/a | $20 |
Adoption figures come from company filings, official releases or independent surveys, linked in each entry. We compared documented features and published prices; we did not run hands-on tests. Scoring method
This list is for physicians, therapists, dietitians and allied health clinicians choosing a HIPAA-ready platform for video visits, and for the clinic managers who pay for it. We ranked nine products on documented features, adoption and value. Adoption uses each vendor's published count of providers, practitioners, hospitals or customers; these counts are self-reported and measure different things, so we note what each one counts. Prices were copied from each vendor's U.S. pricing page in November 2026; Zoom and Amwell quote prices only through sales. We dropped thera-LINK because its site now redirects to Ensora Telehealth, an add-on for Ensora's own EHRs, and Mend because it now sells scheduling and no-show tools to behavioral health centers rather than a telehealth platform. Scores weight features 35%, adoption 35% and value 30%. We compared documented features and published prices; we did not run video visits with patients.
AssessmentDoxy.me leads because it is built only for clinical video, reports more than 1.8 million providers and keeps a free version next to a $29 Premium plan. SimplePractice ranks second for therapists who want telehealth, notes and claims under one login. VSee is the best free start for a solo provider, with a signed BAA on the free plan and a path to a shared clinic waiting room. Jane and Healthie include telehealth in every plan of a full practice system, Jane for allied health clinics and Healthie for nutrition and virtual-first practices. Zoom for Healthcare and Amwell are hospital and health system choices with quote-only pricing. Spruce Health is the low-cost pick if your virtual care runs through phone and text, and CharmHealth pairs a free EHR edition with telehealth at $20 per provider per month.
- 1

Doxy.me
Browser-based telehealth video platform built only for clinicians, with a free version and a per-user Premium plan.
9.2overallBrowser-based telehealth video platform built only for clinicians, with a free version and a per-user Premium plan.
Best forSolo clinicians and small clinics that want video visits without a full EHR
Adoption data
1.8MDoxy.me says more than 1.8 million care providers use its telehealth platform, the largest provider count on this list.
Doxy.me, The Simple, Free, and Secure Telehealth Platform (2026): “Join over 1.8M providers who trust doxy.me to deliver HIPAA-compliant care.”
Doxy.me does one job: secure video visits for clinicians. Each provider gets a personal room link, and patients join in a browser without installing software or creating an account. The paid Premium plan, $29 per user per month on annual billing, adds clinic tools such as a shared clinic URL, roles and permissions, patient transfer between providers, SMS invitations, custom branding, clinic reporting and group calls with up to 25 participants. Doxy.me includes a BAA and lists HIPAA, SOC 2, GDPR and PHIPA compliance. The company also keeps a completely free version for providers who see few virtual patients, which is why it ranks first on value. It says more than 1.8 million care providers have used the platform and that it hosts 1.3 million sessions a week. The limit is scope: there is no billing, insurance or full charting, so most practices pair it with a separate EHR.
Strengths
- +A completely free version exists for low-volume providers
- +Premium costs $29 per user per month on annual billing
- +Free trial needs no credit card
Limitations
- −Not an EHR: billing, charting and scheduling live in other tools
- −The $29 Premium price assumes annual billing
- −Scribe and other apps are listed separately from core video
SummaryDoxy.me is the best choice for clinicians who only need HIPAA-ready video because it has a free version and a $29 Premium plan. Pair it with your existing EHR for notes and billing.
- 2

SimplePractice
Practice management and EHR software for therapists and allied health clinicians with telehealth built into the calendar.
8.8overallPractice management and EHR software for therapists and allied health clinicians with telehealth built into the calendar.
Best forTherapists and private practices that want telehealth inside their EHR
Adoption data
250kSimplePractice says 250,000 practitioners and more than 20 million clients use its platform, counting individual clinicians as of November 2025.
SimplePractice, EHR Software for Health & Wellness Professionals (2025): “Over 20M clients and 250k practitioners trust the SimplePractice platform”
SimplePractice is an EHR first, and its telehealth is part of that system rather than a separate app. Sessions open from the calendar, clients receive links automatically, and the video room includes a waiting room, screen sharing, a secure chat, a whiteboard, a timer and blurred backgrounds. Plans start with Starter at $49 a month, then Essential at $79 and Plus at $99, which adds group telehealth and costs $74 for each additional practitioner. Groups of six or more practitioners get custom pricing. Add-ons change the bill: Care Aide, the AI suite that drafts notes and runs Session Sidekick during video visits, costs $59 a month for the account owner, and ePrescribe is $49 a month plus an $89 setup fee. The company counts about 250,000 practitioners on the platform. It fits therapists who want one login for video, notes and claims; clinicians who only need video will pay for features they do not use.
Strengths
- +Telehealth, scheduling, notes and billing in one subscription
- +30-day free trial with no credit card
- +Large user base of about 250,000 practitioners
Limitations
- −Group telehealth requires the $99 Plus plan
- −Care Aide AI costs $59 a month extra for the account owner
- −ePrescribe adds $49 a month plus an $89 setup fee
SummarySimplePractice is the best choice for therapists who want telehealth inside their EHR because sessions launch from the calendar on plans from $49 a month. Budget for Plus at $99 if you run group sessions.
- 3

Jane
Clinic management software for allied health practices with 1:1 telehealth included in every plan.
8.6overallClinic management software for allied health practices with 1:1 telehealth included in every plan.
Best forAllied health and multidisciplinary clinics adding video visits
Adoption data
250K+Jane says more than 250,000 private health practitioners use its clinic software.
Jane, Practice Management Software for Health & Wellness Clinics | Jane (2026): “Trusted by more than 250K+ private health practitioners”
Jane is clinic software for private health practitioners, and 1:1 telehealth is included on every plan. Its video room covers a waiting room, participant management, screen share, in-call messaging and a session timer, and Jane lists HIPAA, PIPEDA and GDPR compliance. The entry Balance plan costs $59 a month but supports one practitioner and 20 appointments a month, so most working clinics land on Practice at $79 or Thrive at $99, each covering one full-time practitioner with more licenses added through the calculator. Group Telehealth for families, couples and groups of up to 15 is a $15 add-on per practitioner, and AI Scribe is another $15. Jane says more than 250,000 practitioners use it. It suits in-person clinics adding video; a telehealth-only practice may find the scheduling and billing depth more than it needs.
Strengths
- +Telehealth is part of every plan
- +Group Telehealth add-on is priced per opted-in practitioner
- +Pricing shown in USD with a public calculator
Limitations
- −Balance is limited to 20 appointments a month
- −Insurance billing costs $20 a month plus $5 per full-time license
- −Online card payments carry a 2.85% plus $0.25 fee
SummaryJane is the best choice for allied health clinics because 1:1 telehealth is included in every plan from $59 a month. Check the 20-appointment cap on Balance before you sign up.
- 4

VSee
Telehealth platform with a free solo waiting room, paid clinic tiers and a white-label enterprise build.
8.6overallTelehealth platform with a free solo waiting room, paid clinic tiers and a white-label enterprise build.
Best forSolo providers who want a free waiting room and room to grow into team clinics
Adoption data
2000+VSee says more than 2,000 clients use its platform, naming McKesson, Centene, GE Health, Mount Sinai and NASA.
VSee, VSee Telehealth Platform | Pricing Plans (2026): “Join 2000+ global clients including McKesson, Centene, GE Health, Mt. Sinai, NASA”
VSee publishes four tiers and the price of three. The free plan gives a solo provider a personalized waiting room, unlimited one-to-one HD video with chat and screen sharing, quick intake and a signed BAA. Plus, at $29 per provider per month, adds a custom subdomain, a patient portal, unlimited group video, card payments, SMS and email reminders and phone dial-out. Premium, at $49 per provider per month with a $200 setup fee, turns the product into a shared clinic with a common waiting room for teams up to 50, shared scheduling, standard EMR notes and usage reports. Enterprise is quote-based and adds a branded app, SSO, AI SOAP notes, remote patient monitoring and eligibility and claims tools. VSee says it has more than 2,000 clients, though that count covers organizations rather than individual clinicians. The main limit is that free and Plus accounts support one provider only.
Strengths
- +Free plan includes a signed BAA
- +Plus at $29 per provider per month is among the lowest paid prices here
- +Clear upgrade path from solo room to enterprise
Limitations
- −Free and Plus allow only one provider
- −Premium carries a $200 one-time setup fee
- −Eligibility checks and claims are Enterprise only
SummaryVSee is the best choice for a solo provider who may grow into a team clinic because the free plan includes a BAA and Plus costs $29 per provider. Budget the $200 setup fee before moving to Premium.
- 5

Healthie
EHR and practice management platform for nutrition, wellness and virtual-first practices with individual telehealth in every plan.
8.5overallEHR and practice management platform for nutrition, wellness and virtual-first practices with individual telehealth in every plan.
Best forDietitians, coaches and virtual-first practices that sell programs
Adoption data
40,000Healthie says 40,000 providers and growing healthcare businesses use its platform.
Healthie, Healthie | HIPAA Compliant Electronic Health Record Software (2026): “Healthie is trusted by 40,000 providers & high-growth businesses”
Healthie combines charting, scheduling, billing and patient engagement, and runs its video visits through a built-in HIPAA-compliant Zoom integration that needs no separate Zoom login and carries no extra fee. Essentials costs $45 a month on annual billing or $49.99 monthly and includes individual telehealth calls, intake forms, a client portal and messaging, but caps the account at 250 active clients. Plus, at $115 a month annually, removes the client cap and adds group telehealth, webinars and online programs, which matters for dietitians and coaches who sell courses. The Group plan starts at $135 and adds team members at $50 per clinician per month with a shared calendar and roles. Healthie says 40,000 providers use the platform. It fits virtual-first wellness and nutrition practices; therapists who bill insurance heavily may prefer SimplePractice's claims tools.
Strengths
- +Lowest EHR-with-video entry price here at $45 a month billed annually
- +Zoom-based sessions without a separate Zoom account
- +14-day free trial of the Plus plan
Limitations
- −Essentials caps you at 250 active clients
- −Group telehealth requires Plus at $115 a month billed annually
- −Each extra clinician costs $50 a month on the Group plan
SummaryHealthie is the best choice for nutrition and virtual-first practices because individual telehealth is included from $45 a month billed annually. Move to Plus if you need group sessions or more than 250 active clients.
- 6

Zoom for Healthcare
Zoom's healthcare offering of Zoom Workplace, telehealth and AI clinical notes, sold with a Business Associate Agreement.
8.4overallZoom's healthcare offering of Zoom Workplace, telehealth and AI clinical notes, sold with a Business Associate Agreement.
Best forHospitals and health systems that already run Zoom
Adoption data
186,000Zoom reports 186,000 healthcare customers worldwide and says 9 of the top 10 U.S. health systems use it, based on its 2025 calendar-year data.
Zoom Communications, Zoom for Healthcare (2025): “186,000 global healthcare customers”
Zoom for Healthcare is less a separate product than Zoom's platform configured for clinical use: meetings, phone, contact center and the Zoom Workplace for Clinicians AI note-taker, sold with a Business Associate Agreement that supports HIPAA compliance. Zoom reports 186,000 healthcare customers worldwide and says 9 of the top 10 U.S. health systems use it, which makes it the most widely deployed option here among organizations. Its strength is reach and integration: more than 200 healthcare integrations, EHR-connected telehealth and AI notes that document in-person and virtual visits. Moffitt Cancer Center, a Zoom customer, says telehealth makes up roughly 10% to 15% of its outpatient care. The weakness for small practices is that Zoom publishes no healthcare price and routes buyers to sales, and the intake, payment and waiting room workflows that Doxy.me or VSee include out of the box depend on how the organization sets it up.
Strengths
- +Largest healthcare customer count on this list at 186,000
- +Used by 9 of the top 10 U.S. health systems, per Zoom
- +Same tools for staff meetings, phones and patient visits
Limitations
- −No published healthcare price; a quote comes through sales
- −Clinical workflow features such as intake and payments depend on integrations
- −More platform than a solo clinician needs
SummaryZoom for Healthcare is the best choice for health systems that already use Zoom because it serves 186,000 healthcare customers with a BAA and 200+ integrations. Small practices will get a clearer price from Doxy.me or VSee.
- 7

Spruce Health
HIPAA-compliant communication app that puts phone, text, fax, video and team chat in one shared practice inbox.
8.3overallHIPAA-compliant communication app that puts phone, text, fax, video and team chat in one shared practice inbox.
Best forPrimary care and small practices that want video inside one patient communication inbox
Adoption data
50,000+Spruce Health says more than 50,000 healthcare professionals use its communication platform.
Spruce Health, Spruce Health Pricing (2026): “Trusted by 50,000+ Healthcare Professionals”
Spruce Health is a communication platform rather than a telehealth room, and that is its appeal for practices whose virtual care starts with a phone call or a text. The Basic plan, $24 per user per month, puts phone, secure text, video, fax, email and internal team chat into a shared inbox on mobile, desktop and web, and includes a HIPAA BAA, auto-replies and AI voicemail transcription. Communicator, at $49 per user per month, adds self-service call trees, urgent escalation and after-hours triage, integrations with API access and VoIP desk phone service. Spruce says more than 50,000 healthcare professionals use it. The tradeoff is depth on video: Spruce does not publish group call sizes, waiting room features or intake forms for visits the way Doxy.me and VSee do. Practices that mostly communicate by phone and message and add video when needed will get the most from it.
Strengths
- +Cheapest per-user paid plan on this list at $24
- +Video sits next to the practice phone line and texting
- +14-day free trial with month-to-month billing
Limitations
- −Not a dedicated telehealth room: no published group video or waiting room features
- −No charting or billing
- −IVR and integrations require the $49 Communicator plan
SummarySpruce Health is the best choice for practices that want video inside one patient inbox because Basic covers phone, text, fax and video for $24 per user. Pick a dedicated platform if video is your main visit type.
- 8

Amwell
Enterprise digital care platform for hospitals and health systems, with EHR-integrated virtual visits and on-demand clinicians.
7.8overallEnterprise digital care platform for hospitals and health systems, with EHR-integrated virtual visits and on-demand clinicians.
Best forHospitals and health systems building a branded virtual care program
Adoption data
2,000Amwell says its provider solutions are used by more than 2,000 hospitals and about 80 U.S. health systems.
Amwell, Solutions for providers (2026): “suite of digital care solutions trusted by more than 2,000 hospitals”
Amwell sells to hospitals, health systems and health plans rather than to individual clinicians. Its provider offering combines the Amwell Platform for EHR-integrated virtual visits, carts and hardware for specialty consults, immediate virtual access to patient rooms for inpatient care, and Amwell Medical Group clinicians who can add capacity around the clock. A health system CIO quoted by Amwell says patients just receive a link and do not register or download anything, and the whole experience can run under the health system's brand. Amwell says more than 2,000 hospitals and about 80 U.S. health systems use its solutions, built on more than 15 years in digital care. The tradeoffs are cost visibility and fit: Amwell publishes no price, contracts go through sales and implementation is an enterprise project. It belongs on a shortlist for a hospital virtual care program, not for a private practice choosing its first video tool.
Strengths
- +Built for hospital and inpatient use cases, not only outpatient video
- +Can supply clinicians as well as software
- +More than 2,000 hospitals use its provider solutions, per Amwell
Limitations
- −No published price; contracts are negotiated with sales
- −Not sold to individual clinicians or small practices
- −Implementation is an enterprise project
SummaryAmwell is the best choice for hospitals building a branded virtual care program because it adds inpatient virtual rooms and on-demand clinicians to EHR-integrated video. Private practices should look at Doxy.me, VSee or their EHR's telehealth first.
- 9

CharmHealth
Cloud EHR with a free edition and a CharmTelehealth module that works on low-bandwidth connections.
7.8overallCloud EHR with a free edition and a CharmTelehealth module that works on low-bandwidth connections.
Best forSmall medical practices on a tight budget that want EHR-linked telehealth
CharmHealth is a full cloud EHR from MedicalMine with a telehealth module, CharmTelehealth, linked to the chart. Its video feature list is practical: audio and video that drop to audio mode on slow connections, consent documents before every session, multi-user calls for a family member or interpreter, screen sharing, local recording and a kiosk mode for remote centers. Pricing is unusual. The EHR has a free edition for practices under 50 encounters a month, and CharmHealth's pricing FAQ says turning on telehealth shows a fee of $20 per provider per month. Busier practices move to the Encounter Plan at $0.50 per encounter with a $25 monthly minimum, or the $200 Provider Plan, where telehealth is covered for providers but other practice members are charged separately. CharmHealth publishes no provider or customer count we could cite, so it scores lowest on adoption. It is a strong value for small medical practices that want charting and video together.
Strengths
- +Free EHR edition for practices under 50 encounters a month
- +Telehealth fee is $20 per provider per month
- +Telehealth is covered for providers on the $200 Provider Plan
Limitations
- −No citable provider or customer count, so adoption scores low
- −Other practice members are charged separately for telehealth on the Provider Plan
- −Practices auto-upgrade to the paid Encounter Plan above 50 encounters a month
SummaryCharmHealth is the best choice for small medical practices on a budget because the EHR has a free edition and telehealth adds $20 per provider per month. Expect to move to a paid plan once you pass 50 encounters a month.
Choosing a product
- Decide between a video tool and an EHR with video
- Doxy.me, VSee and Spruce Health handle the visit or the conversation and leave charting and billing to another system. SimplePractice, Jane, Healthie and CharmHealth put telehealth inside a full practice system. If you already have an EHR you like, a video tool at $24 to $29 per user is the cheaper path; if you are choosing software from scratch, a bundled system avoids a second login.
- Check that the BAA is on the plan you will buy
- HIPAA requires a Business Associate Agreement with any vendor that handles patient data. Doxy.me includes a BAA, VSee signs one even on its free plan, Spruce Health lists a HIPAA BAA on Basic, and Zoom offers one through Zoom for Healthcare. Ask for the signed agreement before your first visit, not after.
- Count providers, not just the sticker price
- Prices are quoted per user, per provider or per account. Doxy.me charges $29 per user, VSee $29 per provider on Plus but allows only one provider until Premium at $49 plus a $200 setup fee, and SimplePractice Plus adds $74 per additional practitioner. Healthie's Group plan adds $50 per clinician. Multiply by your headcount before you compare.
- Price group sessions separately
- Group video is often an upgrade. SimplePractice puts group telehealth on its $99 Plus plan, Healthie on Plus at $115 a month billed annually, and Jane sells Group Telehealth as a $15 add-on per practitioner for up to 15 participants. Doxy.me Premium supports group calls of up to 25 participants.
- Read provider counts as reach, not quality
- Vendor counts measure different things: Doxy.me counts care providers, SimplePractice and Jane count practitioners, VSee counts client organizations, Zoom counts healthcare customers and Amwell counts hospitals. A large base suggests the product is stable and familiar to patients, but it does not tell you how well it fits your specialty.
Frequently asked questions
What is the best telehealth platform for providers?
Doxy.me ranks first on our list. It reports more than 1.8 million care providers, offers a free version and charges $29 per user per month billed annually for Premium. SimplePractice ranks second for therapists who want video inside an EHR.
Is there a free HIPAA-compliant telehealth platform for providers?
Yes. Doxy.me keeps a completely free version, and VSee's free plan includes unlimited one-to-one HD video and a signed BAA for one provider. CharmHealth also has a free EHR edition for practices under 50 encounters a month, with telehealth at $20 per provider per month.
How much does telehealth software cost per month for a provider?
Most published prices fall between $20 and $59 per provider per month. Spruce Health starts at $24 per user, Doxy.me and VSee at $29, Healthie at $45 billed annually, SimplePractice at $49 and Jane at $59. Zoom for Healthcare and Amwell quote through sales.
Which telehealth platform is best for therapists?
SimplePractice is the strongest pick for therapists. Telehealth launches from its calendar, group sessions support up to 15 clients on the $99 Plus plan, and about 250,000 practitioners use it. Doxy.me is the cheaper choice if you already have an EHR.
Can I use Zoom for telehealth under HIPAA?
Yes, through Zoom for Healthcare, which supports customers' HIPAA compliance by signing a Business Associate Agreement. Zoom reports 186,000 healthcare customers worldwide. Pricing is quoted by sales, so small practices often choose Doxy.me or VSee instead.
Which telehealth platform supports group video visits?
Doxy.me Premium supports group calls of up to 25 participants. SimplePractice Plus and Healthie Plus include group telehealth, and Jane sells Group Telehealth for up to 15 participants as a $15 add-on per practitioner. VSee includes unlimited group video on Plus at $29 per provider.
Which telehealth platform is best for hospitals and health systems?
Zoom for Healthcare and Amwell are built for health systems. Zoom says 9 of the top 10 U.S. health systems use it, and Amwell says more than 2,000 hospitals use its provider solutions. Both quote prices through sales.
Questions or corrections: editorial@statlyst.com · Disclosure
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