10 Best Survey Software of 2026

1. 1

   SurveyMonkey

   An online survey platform with 400+ templates, team plans and AI-assisted analysis for customer, employee and market feedback.

   8.8overall

   An online survey platform with 400+ templates, team plans and AI-assisted analysis for customer, employee and market feedback.

   Best forTeams running recurring customer and employee surveys

   Adoption data

   260K+ organizationsSurveyMonkey says its survey platform is used by more than 260,000 organizations worldwide.

   SurveyMonkey, SurveyMonkey: The World's Most Popular Free Online Survey Tool (2026): “The world's most popular survey platform used by 260K+ organizations worldwide”

   SurveyMonkey sells individual plans and three team tiers. Team Advantage, which starts at 3 users billed annually, covers unlimited surveys and questions, 50,000 responses per year, shared brand assets, user roles, more logic options, payments, statistical significance, multi-survey analysis and AI-assisted thematic analysis. Team Premier doubles the response allowance to 100,000 per year and adds white label branding, advanced logic, block randomization, multilingual surveys, crosstabs and phone support. Enterprise starts at 5 users and adds SSO, governance tools, a choice of US, Canada or EU data center, rule-based tagging and a Zoom integration. The template library lists more than 400 starting points, including customer satisfaction and 360-degree employee evaluation surveys, and SurveyMonkey says 260K+ organizations use the platform. The main drawbacks are cost structure: responses over the limit are billed individually, Audience panel responses cost extra, and our location saw prices only in PLN, so the USD price is pending.

   Strengths

   • +Free Basic plan for a single survey or a first test
   • +Team Premier raises the allowance to 100,000 responses per year
   • +Enterprise adds SSO, a US, Canada or EU data center and centralized billing

   Limitations

   • −Team plans start at 3 users, so a solo buyer must use an individual plan
   • −Responses above the plan limit are charged per response
   • −Audience panel responses are sold separately

   SummarySurveyMonkey is the best choice for teams that run customer and employee surveys every quarter, because team plans bundle unlimited surveys with 50,000 to 100,000 responses a year and built-in significance testing. Solo users with one survey can stay on the free Basic plan.

2. 2

   Jotform

   An AI-powered online form builder and workflow automation platform that also handles surveys, quizzes and feedback forms.

   8.6overall

   An AI-powered online form builder and workflow automation platform that also handles surveys, quizzes and feedback forms.

   Best forTeams that collect surveys alongside registrations, orders and approvals

   Adoption data

   40 million+ usersJotform says more than 40 million users worldwide use its products to build forms and collect data.

   Jotform, About Jotform (2026): “More than 40 million users worldwide rely on our products to create secure forms, collect important data, and turn submissions into action.”

   Jotform describes itself as an AI-powered online form builder and workflow automation platform, and surveys are one of many form types it supports. The free Starter plan includes all standard features, such as form templates, payment integrations and widgets, so a team can run a short customer feedback survey without paying. Paid tiers are named Bronze, Silver and Gold, with storage and submission limits rising at each level; Enterprise is custom-priced. Jotform offers nonprofits and educational institutions a 50% discount on Bronze, Silver and Gold, and 30% on Enterprise. The company says more than 40 million users worldwide rely on its products. Jotform does not offer a trial of paid plans, and HIPAA-enabled features are excluded from Starter. For survey-heavy teams the limit to watch is monthly submissions per tier. Our location could not confirm the USD price in plain page text, so the Bronze price is marked pending.

   Strengths

   • +Permanent free plan covers all standard features
   • +50% discount on Bronze, Silver and Gold for nonprofits and education
   • +One tool for surveys, payments and workflow approvals

   Limitations

   • −No free trial period for paid plans
   • −Limits are set by forms and monthly submissions, which survey-heavy teams can hit
   • −Survey analysis tools are lighter than SurveyMonkey or Qualtrics

   SummaryJotform is the best choice for teams that run surveys alongside registrations, orders and approval workflows, because one free Starter account covers all standard form features. Teams that mainly need deep survey analysis should look at SurveyMonkey or Qualtrics.

3. 3

   Qualtrics

   An experience management and research platform with an advanced survey builder, panels and enterprise CX and EX programs.

   8.6overall

   An experience management and research platform with an advanced survey builder, panels and enterprise CX and EX programs.

   Best forResearch, CX and HR teams that need research-grade surveys

   Adoption data

   20,000+ brandsQualtrics says more than 20,000 brands use its survey software for studies from brand tracking to customer satisfaction.

   Qualtrics, Survey Software (2026): “It's used by more than 20,000 brands to run everything from brand tracking and concept testing to segmentation and customer satisfaction studies.”

   Qualtrics is the most research-oriented product here. Its survey builder offers 23 question types, from multiple choice, rating scales, matrix questions and NPS to video and audio responses, and adds smart logic, branching and quotas so each survey reaches the intended respondents. Teams can start from 50+ expert-designed templates, and Qualtrics sells access to verified respondent panels and synthetic audiences for faster directional research. Pricing is based on interactions, including survey responses and minutes of video feedback, and the vendor states online pricing starts at $420 per month. A free account with basic features and a 30-day free trial let teams test the builder before committing. Qualtrics says more than 20,000 brands use it for work ranging from brand tracking and concept testing to customer satisfaction studies. The trade-off is cost: small teams sending a few NPS surveys will pay far more here than on Typeform, QuestionPro or SurveyMonkey.

   Strengths

   • +Published online starting price of $420 per month
   • +Free account and a 30-day free trial
   • +Quotas and panels suit market research as well as CX and employee programs

   Limitations

   • −Highest published entry price on this list
   • −Enterprise survey plans are sold through the sales team
   • −Interaction-based pricing needs a response estimate before you buy

   SummaryQualtrics is the best choice for research and CX teams that need quotas, panels and 23 question types in one platform. Teams with simple feedback forms will find cheaper options below.

4. 4

   QuestionPro

   A survey and research platform with a free tier, per-user business plans and separate CX and employee experience products.

   8.3overall

   A survey and research platform with a free tier, per-user business plans and separate CX and employee experience products.

   Best forTeams that want advanced survey logic at a published per-user price

   Adoption data

   5.3M+ usersQuestionPro reports more than 5.3 million users worldwide.

   QuestionPro, QuestionPro: Survey Software and Research Platform (2026): “+5.3M users worldwide”

   QuestionPro publishes a clear ladder of survey plans. Essentials is free for 1 user with 200 responses per survey, 30 question types and basic logic, integrations and analysis. Advanced, at $99 per user per month billed annually, raises the allowance to 25K responses per year and 38 question types and adds branding, with a 10-day free trial. Team Edition, for 5 or more users, costs $83 per user per month and includes 100K responses per survey, 46 question types, regional data centers and a dedicated account manager. Beyond surveys, QuestionPro sells Customer Experience and Employee Experience products and research tools on multi-year contracts. The company reports more than 5.3 million users worldwide and 8 regional data centers. QuestionPro sits between budget form builders and enterprise suites: more question types and higher response limits than Typeform, with lower published prices than Qualtrics.

   Strengths

   • +Free plan covers basic surveys, logic, integrations and analysis
   • +Advanced has a 10-day free trial
   • +Team Edition drops to $83 per user per month for 5+ users

   Limitations

   • −Advanced costs $99 per user, more than Typeform or Survicate for a single seat
   • −Free plan is limited to 1 user and 200 responses per survey
   • −Research Edition tools are sold as multi-year partnerships

   SummaryQuestionPro is the best choice for teams that want advanced survey logic at a published price, because Advanced costs $99 per user per month with 25K responses a year. Teams of five or more pay $83 per user on Team Edition.

5. 5

   Typeform

   A conversational form and survey builder that shows one question at a time, with AI form creation and integrations.

   8.3overall

   A conversational form and survey builder that shows one question at a time, with AI form creation and integrations.

   Best forMarketers and small teams that want polished, one-question-at-a-time surveys

   Adoption data

   150,000+ businessesTypeform says more than 150,000 businesses use it.

   Typeform, Typeform: People-Friendly Forms and Surveys (2026): “Join 150,000+ businesses driving revenue with Typeform”

   Typeform builds forms and surveys that present one question at a time, and its paid plans start with Basic at 28 USD per month billed yearly or 39 USD monthly. Basic includes unlimited typeforms, AI-powered form creation, conditional logic, webhooks and integrations, but caps usage at 100 responses per month and 1 user. Plus, at 56 USD per month billed yearly, raises that to 1,000 responses and 3 users and removes Typeform branding. For HR use, a Talent plan adds video questions and automation with 3,000 responses per month and 3 users. A free plan with basic features lets teams try the builder. Typeform says more than 150,000 businesses use it, and its audience tools list 400+ targeting criteria with built-in incentive management. The limit to plan around is response volume: a company sending a monthly NPS survey to a few thousand customers will outgrow Basic quickly.

   Strengths

   • +Cheapest verified paid plan on this list at $28 per month billed yearly
   • +Free plan to test before paying
   • +Dedicated Talent plan for employee and candidate surveys

   Limitations

   • −Basic includes only 100 responses per month and 1 user
   • −Removing Typeform branding requires Plus
   • −Yearly billing saves 30%, so monthly payers pay $39

   SummaryTypeform is the best choice for marketers and small teams that want polished surveys on a budget, because Basic costs $28 per month billed yearly and includes logic and AI form creation. High-volume NPS programs should compare response limits first.

6. 6

   Google Forms

   Google's form and survey builder, part of Google Workspace, with real-time charts and export to Google Sheets.

   8.2overall

   Google's form and survey builder, part of Google Workspace, with real-time charts and export to Google Sheets.

   Best forInternal polls and simple surveys at no extra cost

   Google Forms is the form and survey app inside Google Workspace. The builder offers multiple question types with drag-and-drop ordering, premade survey and questionnaire templates, branching logic that shows questions based on earlier answers, and a quiz mode. Teams can match colors, images and fonts to their brand and share a form by email, social media or an embed. Responses appear as automated charts in real time, and raw data exports to Google Sheets for deeper analysis, where colleagues can collaborate on results. When respondents are signed in to a Google Account, their progress is saved as a draft for 30 days. Google states that files created in Forms are encrypted in transit and at rest and that Forms undergoes independent security and compliance verification. Google does not publish a usage figure for Forms on its own, so we scored adoption conservatively. Workspace pricing showed only in PLN from our location, so the business price is pending.

   Strengths

   • +Forms can be shared by email, social media or embedded on a website
   • +Respondents' progress is saved as a draft for 30 days when signed in
   • +Files are encrypted in transit and at rest

   Limitations

   • −No published organizational adoption figure for Forms on its own
   • −Analysis is basic charts plus Sheets export, with no crosstabs inside Forms
   • −Business administration and support come with paid Google Workspace plans

   SummaryGoogle Forms is the best choice for internal polls and simple surveys when your team already uses Google Workspace, because responses flow straight into Google Sheets. Customer-facing NPS programs need the reporting of a dedicated tool.

7. 7

   SurveySparrow

   A customer experience and voice-of-customer platform with chat-style surveys, NPS, CSAT and CES suites and 360 assessments.

   8.1overall

   A customer experience and voice-of-customer platform with chat-style surveys, NPS, CSAT and CES suites and 360 assessments.

   Best forCX teams running NPS, CSAT and CES programs

   Adoption data

   4,000+ paying organizationsSurveySparrow lists more than 4,000 paying customer organizations in 149+ countries.

   SurveySparrow, SurveySparrow facts for AI (2026): “Paying customers: 4,000+ organizations in 149+ countries”

   SurveySparrow positions itself as a customer experience and voice-of-customer platform, and its pricing page splits plans into surveys, a CX Suite for NPS, CSAT and CES, brand reviews, research, documents and 360 assessments. On the survey side, a forever free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey. Paid tiers run from Basic (2,500 responses a year, 1 user) and Starter (15,000 responses, 1 user) to Business (36,000 responses, 3 users, custom branding, workflows and webhooks). Enterprise adds CSS customization, auto translation to 130+ languages, key driver analysis and HIPAA compliance. The company says it supports 145+ languages and 236+ native integrations and lists 4,000+ paying organizations in 149+ countries. A 14-day trial unlocks Business features with up to 50 responses. Our location saw prices only in EUR, so the USD price is pending.

   Strengths

   • +Dedicated NPS, CSAT and CES suite rather than generic forms
   • +14-day trial of Business features without a credit card
   • +Sub-accounts and roll-ups by region, brand or location for multi-site companies

   Limitations

   • −Free plan allows only 10 questions per survey
   • −Basic and Starter plans include 1 user
   • −Extra users cost extra per user per month

   SummarySurveySparrow is the best choice for CX teams that want a dedicated NPS, CSAT and CES suite, because those metrics have their own plan family. Teams that need many builders should price extra users first.

8. 8

   Alchemer

   A customer feedback and survey platform with plans for small teams and a quote-based Business Platform.

   7.9overall

   A customer feedback and survey platform with plans for small teams and a quote-based Business Platform.

   Best forMid-size companies building a customer feedback program across channels

   Adoption data

   11,000+ customersAlchemer says it has more than 11,000 customers in 80+ countries across 30+ industries.

   Alchemer, Alchemer: Customer Feedback and Survey Platform (2026): “11,000+ CUSTOMERS IN 80+ COUNTRIES ACROSS 30+ INDUSTRIES”

   Alchemer sells two kinds of plan. Individual and small team plans are for 1 to 3 user licenses and simpler survey and reporting needs. The Business Platform, sold by quote, targets larger teams and adds feedback collection across surveys, websites, apps and third-party channels, text analysis for themes and sentiment, AI-powered insights on trends and anomalies, a dedicated Customer Success Manager, SSO and advanced permissions, and 24/7 support. Alchemer says it integrates with 400+ business systems so feedback can trigger workflows in real time, and it lists data residency, end-to-end encryption and HIPAA and FERPA compliance. The company reports 11,000+ customers in 80+ countries across 30+ industries and cites recognition in Gartner's Magic Quadrant for Voice of the Customer. Its pricing page did not show dollar amounts from our location, so the starting price is pending, and buyers should expect a sales conversation for the Business Platform.

   Strengths

   • +Business Platform includes a dedicated Customer Success Manager
   • +24/7 support on the Business Platform
   • +Recognized in the Gartner Magic Quadrant for Voice of the Customer

   Limitations

   • −No USD price visible from our location; Business Platform is quote-based
   • −No permanent free plan listed
   • −Small team plans cap licenses at 3 users

   SummaryAlchemer is the best choice for mid-size companies building a multichannel feedback program, because its Business Platform connects survey data to 400+ business systems. Small teams with simple needs will find clearer prices elsewhere.

9. 9

   Survicate

   A voice-of-customer platform for in-app, website, email and link surveys with an AI research hub.

   7.9overall

   A voice-of-customer platform for in-app, website, email and link surveys with an AI research hub.

   Best forProduct and CX teams collecting in-product feedback

   Adoption data

   4,000+ teamsSurvicate says more than 4,000 CX, product, research and marketing teams use it.

   Survicate, Survicate Pricing (2026): “4,000+ CX, Product, Research and Marketing teams trust us”

   Survicate focuses on feedback from customers who are already using a product or website. Its Growth plan starts at $56 per month billed annually with 100 survey responses and 500 Research Hub data points per month, and the slider raises both for a higher price. Growth includes unlimited multichannel surveys, built-in email sending, multilingual surveys, custom branding, 10 user seats across 2 teams, targeting by attributes and events, filtering by CRM and marketing automation attributes, webhooks and an export API. Pro, from $349 per month, adds advanced survey logic, CSS branding, 40+ integrations and 10 dashboards; Enterprise starts at $569 per month. A newer Research Hub with an AI agent and MCP access groups open-text answers into themes. Survicate says 4,000+ CX, product, research and marketing teams use it. The main limit is volume: the entry tier fits targeted in-app surveys, not large email campaigns.

   Strengths

   • +Growth includes 10 user seats and 2 teams
   • +10-day trial with full feature access and no card required
   • +Pro and Enterprise publish starting prices of $349 and $569 per month

   Limitations

   • −Growth starts at only 100 survey responses per month
   • −Advanced survey logic and CSS branding start on Pro
   • −Growth includes 1 dashboard

   SummarySurvicate is the best choice for product teams collecting in-app feedback, because Growth targets surveys by user events and includes 10 seats from $56 per month. Large email survey programs will need a higher response tier.

10. 10

    Formstack

    A secure online form builder with document generation and e-signatures available in its Suite plan.

    7.2overall

    A secure online form builder with document generation and e-signatures available in its Suite plan.

    Best forRegulated teams that pair surveys with documents and signatures

    Formstack is a secure form builder rather than a survey specialist, but it fits teams whose surveys feed into paperwork. The Forms plan costs $83 per month billed annually or $99 monthly and includes 1 builder user, 25 forms, 1,000 submissions per form and 2GB of storage. Suite, at $250 per month billed annually, adds document generation and unlimited e-signatures with 3 builder users, 100 forms, 5,000 submissions per form, 10GB of storage and 250 document deliveries per month. Salesforce-native forms and Enterprise plans are custom-priced. Formstack offers a 14-day free trial of its core Forms product without a credit card, and extra users, add-ons and submissions can be added after signup. The company does not publish a current customer count on its pricing page, so we scored adoption conservatively. For pure survey work its reporting is lighter than SurveyMonkey or QuestionPro.

    Strengths

    • +Published USD price for the entry Forms plan
    • +14-day free trial of Forms without a credit card
    • +Annual billing saves 2 months

    Limitations

    • −No free plan
    • −Entry plan includes only 1 builder user and 25 forms
    • −Survey reporting is lighter than dedicated survey platforms

    SummaryFormstack is the best choice for teams that turn survey or intake answers into documents and signatures, because its Suite plan adds both to forms. Teams that only need surveys will get more analysis per dollar elsewhere.

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